Terms & Conditions

Acceptance of Terms

By scheduling service with Charjohn Auto Repair, you agree to these Terms & Conditions. These terms constitute a legally binding agreement between you and Charjohn Auto Repair for automotive services.

Service Scope

We provide automotive repair and maintenance services including but not limited to:

• Diagnostic services and troubleshooting
• Brake system repairs and maintenance
• Engine diagnostics and repairs
• Electrical system services
• Transmission and drivetrain repairs
• Air conditioning and heating services
• General maintenance and tune-ups
• Emergency roadside assistance

Vehicle Information

You agree to provide accurate information about your vehicle including:

• Current condition and symptoms
• Accurate vehicle history when requested
• Previous repair work and modifications
• Any known safety concerns or issues

Payment Terms

Payment is due upon completion of services unless other arrangements have been made in advance. We accept:

• Cash, check, and major credit cards
• Payment plans available for major repairs
• All prices subject to parts availability and labor rates

Workmanship Warranty

We guarantee our workmanship for a period of 90 days or 4,000 miles, whichever comes first. This warranty covers:

• Labor and parts we supply
• Repair work performed
• Diagnostic services

Parts Warranty

Parts supplied by Charjohn Auto Repair are covered by manufacturer warranties:

• OEM parts: Manufacturer warranty coverage
• Aftermarket parts: Supplier warranty coverage
• Customer-supplied parts: No warranty provided

Vehicle Care

While your vehicle is in our care, we exercise reasonable care in its handling. However, we are not responsible for:

• Pre-existing conditions not related to our work
• Normal wear and tear from regular use
• Damage from severe weather or environmental conditions
• Items left in the vehicle (customers should remove personal items)

Service Limitations

Our services are provided "as is" and we cannot guarantee:

• Absolute compatibility with all vehicle systems
• Resolution of underlying issues not covered by our services
• Long-term reliability if maintenance is not followed
• Performance modifications requested by customer

Service Cancellation

You may cancel scheduled service appointments with 24 hours notice. We reserve the right to cancel or reschedule appointments due to:

• Parts availability delays
• Technician availability issues
• Emergency situations
• Customer no-shows

Service Changes

During service, if additional work is needed beyond the original scope, we will:

• Contact you before proceeding with additional work
• Provide updated estimates for any changes
• Obtain your approval before proceeding
• Explain the necessity and importance of additional services

For questions about these Terms & Conditions, please contact us: